Privacy policy

We receive, collect and store any information you enter on our website or provide us in any other way. Its sole purpose is to be used as means of communication when ordering prints, sending inquiries or requesting any type of service, which may involve shipping of physical goods to certain address and communicating in with the person/s ordering the goods.

In addition, we may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

 

When you agree with this policy upon sending the email, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below.

  1. To provide you as our client with ongoing customer assistance and support;

  2. To ship the ordered goods to the desired address;

  3. To be able to contact you with general or personalized service-related notices regarding your order;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations

We may contact you to notify you regarding your order, to troubleshoot problems with it, to resolve a dispute, to send updates about our company, or as otherwise necessary to contact you in regards of applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email or telephone.

If you don’t want us to process your data, please contact us at studio@sergeevstudio.com.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Please note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Sergeev Studio Policy so please refer to them accordingly.